Gaya APA
Tjiptono, Fandy ; Gregorius Chandra. (2016).
Service, Quality dan Satisfaction / Fandy Tjiptono (Ed. 4).
Yogyakarta ::
Andi,.
Gaya Chicago
Tjiptono, Fandy ; Gregorius Chandra.
Service, Quality dan Satisfaction / Fandy Tjiptono.
Ed. 4
Yogyakarta ::
Andi,,
2016.
Text.
Gaya MLA
Tjiptono, Fandy ; Gregorius Chandra.
Service, Quality dan Satisfaction / Fandy Tjiptono.
Ed. 4
Yogyakarta ::
Andi,,
2016.
Text.
Gaya Turabian
Tjiptono, Fandy ; Gregorius Chandra.
Service, Quality dan Satisfaction / Fandy Tjiptono.
Ed. 4
Yogyakarta ::
Andi,,
2016.
Print.