Gaya APA
Payne, Shelia. (1999).
Delivering Customer Service .
Hong kong:
Grolier International Inc,.
Gaya Chicago
Payne, Shelia.
Delivering Customer Service.
Hong kong:
Grolier International Inc,,
1999.
Text.
Gaya MLA
Payne, Shelia.
Delivering Customer Service.
Hong kong:
Grolier International Inc,,
1999.
Text.
Gaya Turabian
Payne, Shelia.
Delivering Customer Service.
Hong kong:
Grolier International Inc,,
1999.
Print.