Gaya APA
Tjiptono, Fandy. (2017).
Service Management : mewujudkan layanan prima / Fandy Tjiptono (ed, 3).
Yogyakarta ::
Andi,.
Gaya Chicago
Tjiptono, Fandy.
Service Management : mewujudkan layanan prima / Fandy Tjiptono.
ed, 3
Yogyakarta ::
Andi,,
2017.
Text.
Gaya MLA
Tjiptono, Fandy.
Service Management : mewujudkan layanan prima / Fandy Tjiptono.
ed, 3
Yogyakarta ::
Andi,,
2017.
Text.
Gaya Turabian
Tjiptono, Fandy.
Service Management : mewujudkan layanan prima / Fandy Tjiptono.
ed, 3
Yogyakarta ::
Andi,,
2017.
Print.