Gaya APA
Newby, Tony. (2002).
Customer Service Pocketbook : Tony Newby (Ed. 2).
:
.
Gaya Chicago
Newby, Tony.
Customer Service Pocketbook : Tony Newby.
Ed. 2
:
,
2002.
Text.
Gaya MLA
Newby, Tony.
Customer Service Pocketbook : Tony Newby.
Ed. 2
:
,
2002.
Text.
Gaya Turabian
Newby, Tony.
Customer Service Pocketbook : Tony Newby.
Ed. 2
:
,
2002.
Print.