Gaya APA

Fournies, Ferdinand. (2003). Why Customers Don't Do What You Want Then to Do / Ferdinand Fournies . Jakarta :: PT Bhuana Ilmu Populer,.

Gaya Chicago

Fournies, Ferdinand. Why Customers Don't Do What You Want Then to Do / Ferdinand Fournies. Jakarta :: PT Bhuana Ilmu Populer,, 2003. Text.

Gaya MLA

Fournies, Ferdinand. Why Customers Don't Do What You Want Then to Do / Ferdinand Fournies. Jakarta :: PT Bhuana Ilmu Populer,, 2003. Text.

Gaya Turabian

Fournies, Ferdinand. Why Customers Don't Do What You Want Then to Do / Ferdinand Fournies. Jakarta :: PT Bhuana Ilmu Populer,, 2003. Print.